Spoken

English
Malay

Written

English
Malay

8 Aug, 2020 - 3 Mar, 2021

Junior Consultant

Jasmiza Solutions Sdn Bhd, Selangor

Company Type

SME

Position

Junior

Specification

Management, Marketing, Sales, Admin

Roles

Business Development Executive

 Evaluated over 3+ employees from three departments by engaging employees with company management while assessing their daily work culture, strength, and overall skills.
 Collaborated with the senior consultant in preparing DILO template on multiple functions and generated report on PowerPoint and Excel, resulted in time saving by 75% in a week.
 Analyzed market size, segmentation, demographics, and sales trend while comparing competitor offerings product, market share, pricing, and promotional materials while optimizing website and research article to leverage customer retention by 15%
 Quickly adapted and formulated strategies methods for collecting data (surveys, questionnaires, and opinion polls) increasing customer survey from -10% to 5%.
 Designed questionnaires using Google Form and Survey Monkey, engaged with customer and agent to distribute over 10000+ survey through cold calling, WhatsApp, email, and interview.
 Interpreted and organized over 300+ customer data collected into statistical tables and reports using Microsoft Word, PowerPoint, and Excel.

Reason of resign

End of contract