Spoken

Chinese (Mandarin)

Written

Chinese (Mandarin)

11 Nov, 2013 - 6 Jun, 2017

Sales Representative

Yung Ziu Sdn Bhd, Batu Caves, Selangor

Company Type

SME

Position

Senior

Specification

Management, Marketing, Sales, Admin

Roles

Sales Executive

- Providing a positive customer experience with fair, friendly, and courteous service
- Scanning goods and collect payments
- Resolving customer issues and answers questions
- Handling cash, credit, or check transactions with customers
- Resolving customer complaints, guide them, and provide relevant information
- Processing returns and check to see if items are damaged

Reason of resign

6 Jun, 2012 - 3 Mar, 2013

Assistant Leader

Shihlin Taiwan Street Snacks (M) Sdn Bhd, Petaling Jaya, Selangor

Company Type

Public Listed Company

Position

Senior

Specification

Others

Roles

Other Roles

- Taking customer orders at the counter
- Ensuring all orders are delivered to the customers in a timely manner
- Ensuring and measuring guest satisfaction
- Handling team conflicts
- Assisting in basic food preparation

Reason of resign